I am Mozammel Hoshen Chowdhury, the solo developer and maintainer of Photo Resizer in KB. You can contact me with questions, suggestions, technical issues, correction requests, or feedback about the website.
Get in Touch
The best way to reach me is by email. I normally aim to respond within 24-48 hours on business days, although replies may take longer because I maintain the website independently.
What Can I Help You With?
You can contact me about:
Technical Support
- Issues with image processing or resizing functionality
- Browser compatibility questions
- File format support inquiries
- Performance or loading problems
- Error messages or unexpected behavior
Feature Requests & Feedback
- Suggestions for new features or improvements
- User experience feedback
- Ideas for additional image processing tools
- General comments about the service
Business Inquiries
- Partnership opportunities
- API or integration requests
- Press and media inquiries
- Collaboration proposals
Privacy & Legal Questions
- Questions about the site's privacy practices
- Data protection inquiries
- Terms of use clarifications
- Compliance-related questions
When You Contact Me
To help me provide useful assistance, please include the following information when relevant:
For Technical Issues:
- Your browser type and version (e.g., Chrome 118, Firefox 119)
- Your operating system (Windows, macOS, iOS, Android)
- Description of the problem you're experiencing
- Steps you took before the issue occurred
- Image file types and sizes you were working with
For Feature Requests:
- Detailed description of the desired feature
- How this feature would benefit you and other users
- Any specific use cases or scenarios
For General Inquiries:
- Clear subject line describing your inquiry
- Detailed explanation of your question or concern
- Any relevant context or background information
Response Time & Support Hours
I aim to respond to emails within 24-48 hours during business days (Monday through Friday). During weekends and holidays, response times may be longer.
For a reproducible technical issue that prevents you from using the service, include "URGENT" in the email subject line along with the affected tool and browser.
My Commitment to You
I aim to:
- Read and consider relevant messages
- Respond clearly and professionally
- Use reproducible feedback to improve the service
- Respect your privacy and handle contact information responsibly
- Provide helpful next steps when I can reproduce an issue
Alternative Ways to Stay Connected
While email is my primary support channel, you can also stay updated with Photo Resizer in KB through:
- Bookmark the website for the latest updates and improvements
- Check the Privacy Policy and Terms of Use for important service information
- Read project and author information on the About page
Frequently Asked Questions
Before reaching out, you might find answers to common questions in these areas:
Is Photo Resizer in KB really free to use?
Yes. The image tools are free to use. The website displays advertisements through Google AdSense to support development and operating costs, but the core tools do not require a paid subscription.
Are my images really processed locally and never uploaded?
Absolutely. All image processing happens entirely in your web browser using client-side JavaScript. Your images never leave your device during normal tool use, are not uploaded to the website server, and are not available to me.
What browsers and devices are supported?
Photo Resizer in KB is designed for current versions of Chrome, Firefox, Safari, and Edge on desktop and mobile devices. Format support can vary by browser, so using an up-to-date version is recommended.
Can I suggest new features or improvements?
Yes. Email me with the use case, expected output, and any relevant format or size requirement. I cannot implement every suggestion, but I use relevant feedback when planning improvements.
Thank you for choosing Photo Resizer in KB!
I appreciate your trust in Photo Resizer in KB and welcome useful feedback.